General
General questions about Juno and Juno Support
17 articles
Access to Juno SupportThis article provides details on how and when the Juno Support team can be accessed, along with information on who has access to the team.
SLA (Service Level Agreement)Juno's Service Level Agreement
Supported Source DocumentsA complete list of supported source documents
Juno Schedule A Support DetailsThis article goes over what Juno extracts and exports to Schedule A.
Juno K-1 Support DetailsThis article goes over the data Juno extracts and exports from K-1 forms.
Juno <> K1xEverything you need to know about Juno's partnership with K1x bringing the industry’s leading K-1 data extraction and processing within the Juno platform.
Juno K-1 Processing Logic DetailsThis article explains the difference between simple and complex K1s and how Juno ensures accurate K1 processing.
Customizing JunoIn this article learn about everything you can do to customize Juno for your firm. Please note: you must be an Admin or Org Admin to adjust the below settings.
How to Invite Your Team to JunoThis article will outline everything you need to know about inviting your team to Juno
Team Member Roles & PermissionsEverything you need to know about the permissions and differences of each role in Juno.
Using Juno EffectivelyTips and Tricks on how to use Juno effectively
Juno Desktop App vs Juno Web AppWhat's the difference?
Feature RequestsHelp us shape the future of Juno through your feedback!
Juno Enterprise ReadinessThis article summarizes requirements IT administrators need to prepare for deployment.
SmartVault <> Juno IntegrationLearn how to utilize SmartVault within the Juno web application.
IRA and Roth Rollovers in JunoThis article explains how Juno handles IRA and Roth rollover information from Forms 1099-R and 5498.
Return Usage Details in JunoThis article explains how return usage is calculated in Juno, when a return counts toward your preparation total, and where to check how many preparations you have remaining.