Juno

Juno Support is available 6 AM - 5 PM Pacific, Monday-Friday.

Support live Chat - Live chat is now available! ​AI Chat - Juno Bot AI agent is available 24/7 in the chat bubble that lives in the bottom right corner of the Juno web app.

Email - Customers can reach out to Juno Support via <a href="mailto:support@juno.tax" rel="nofollow noopener noreferrer" target="_blank">support@juno.tax</a>

Knowledge Base - The Juno knowledge base is available 24/7 and contains advice and answers to all common questions and configurations. It can be found at <a href="https://support.juno.tax">support.juno.tax</a>.

You can access our chat by clicking on the Juno Icon in the bottom-right corner of your screen and selecting "Ask a question". Type in your question and let our Juno Bot try to answer first. If you are seeking additional support, ask our Juno Bot to connect you to live chat. This will connect you with a member of the Juno support team for real-time assistance.

All Members within the User Management Tab, under Organization, will have access Juno Support. Anyone without access will be directed back to their internal teams.

If you have any product feedback, please feel free to email our product team directly, via <a href="mailto:productfeedback@juno.tax" rel="nofollow noopener noreferrer" target="_blank">productfeedback@juno.tax</a>

This article provides details on how and when the Juno Support team can be accessed, along with information on who has access to the  team.

Access to Juno Support

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Date	Support team status
February 16, 2026	Closed
May 25, 2026	Closed
June 19, 2026	Closed
July 3, 2026	Closed
September 7, 2026	Closed
November 26, 2026	Closed
November 27, 2026	Closed
December 24, 2026	Closed
December 25, 2026	Closed
December 31, 2026	Closed

Access to Juno Support

Contacting Juno Support

Live Chat

Team Members

Juno Support Annual Holidays

If you have any product feedback, please feel free to email our product team directly, via [email protected]