If Advisor or Assistant misses something in a response, we want to know right away! Use the Negative Feedback feature in the bottom left of both Assistant and Advisor to report the issue. When you click the “Thumbs Down” icon, the below window will pop up. Please include the incorrect part of the response, what you were expecting, and any other relevant details.
If you run into technical issues with Assistant or Advisor, please contact Customer Support via [email protected] or in live chat inside of the Juno Web App. If you have other feedback or questions on the response that was generated, please contact [email protected].