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Updating and Uninstalling the Juno Integration App

Updating the Juno Integration App

How the Juno Integration App updates depends on how it was installed, not on how you launch it.

If you installed the app yourself, automatic updates are on by default. The app checks for new versions and installs them in the background, so no action is needed on your part. 

If your IT team deployed the app across your firm's machines, automatic updates are turned off by default so that IT controls when new versions roll out. You will not be prompted to update. If you think you are running an older version, please contact your IT team. 

Your IT team can change this setting, and whichever setting is in place carries forward when a newer version is installed over an existing one. To check the current released version, see Juno Desktop App vs Juno Web App. IT administrators deploying or managing the app should see Juno Enterprise Readiness. 

Uninstalling the App on Windows

If you run into an issue with the Juno Integration App, a clean uninstall and reinstall may resolve it. Follow the steps below:

1. Open Add or Remove Programs and uninstall the Juno Integration App.

2. After uninstalling, search for the following locations in File Explorer and manually delete any remaining Juno files:

  • Users/[YourUsername]/AppData/Roaming/juno-integration-app
  • Users/[YourUsername]/AppData/Local/juno-integration-app-updater
  • Users/[YourUsername]/AppData/Local/Programs/JunoIntegrationApp
  • Program Files/JunoIntegrationApp

Note: Not all four locations will exist on every machine. If the app was installed for all users on the machine, you will find it under Program Files and the AppData folders may be empty or missing. Delete whichever of the four are present.

3. Reinstall the Integration App using the download link provided during your onboarding call.

If your firm's IT team installed the app for you, do not uninstall it yourself - you may not have the permissions to reinstall it. Contact your IT team instead.

 

How to Uninstall the Juno Integration App on Mac

 1. Open your Applications folder and move the Juno Integration App to the Trash.

 

2. Empty the Trash to complete the removal.

3. Reinstall the Integration App using the download link provided during your onboarding call.

 

If you need the download link or run into any issues, please contact Customer Support via support@juno.tax or through live chat in the Juno Web App.